Marine Solution Services
Warranty Service
Customer Satisfaction Service
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- 01
- We offer unique, tailored solutions for product claims that are founded on our superior ship after-sales service knowledge.
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- 02
- We connect shipyards and equipment supplier networks with clients to offer technical consulting and warranty/non-warranty services, and we use the data collected in the claim management system to improve ship quality.
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- 03
- We support customer satisfaction services throughout the ship's lifecycle by keeping lines of communication open with customers through VOC(Voice of Customer) and Lifetime Support, even after the warranty period has ended.
warranty@hanwha.com
Lifetime Service
Lifecycle Service
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- 01
- We provide thorough services throughout the ship's lifecycle to promote safe and effective vessel operation, and we stay in constant contact with customers even after the ship's warranty has expired.
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- 02
- Using data from claim solutions and ship-related information (drawings, equipment, manufacturers), we offer services that are tailored to the demands of our clients.
